Responsible Gambling
Our approach to responsible gambling
At Top G Casino, we want gaming to remain an enjoyable leisure activity. Gambling is not a way to make money or solve financial difficulties, so it is important to play only with money you can afford to lose and to keep your play within limits that feel comfortable.
We encourage every player to make informed choices, stay aware of their time and spending, and keep gambling in balance with work, family and other interests.
Tools to help you stay in control
Top G Casino provides account features to help you manage your activity and make considered decisions. You can use the available controls to:
- Set limits on deposits, wagers and losses.
- Review your account history and track your sessions.
- Use reminders to check how long you have been playing.
Take a moment to choose limits before you start playing. If you need help finding or using an account control, contact us at [email protected].
Taking a break or restricting access
If you would like time away from gambling, you can request a temporary account suspension for a defined period. A break can give you space to reflect on your play and decide what feels right for you.
Self-exclusion is available if you need a longer period away. While self-exclusion is active, access to your account is restricted. To ask about a break or self-exclusion, contact our team at [email protected].
Recognising when play may be changing
It can be helpful to check in with yourself from time to time. Consider whether gambling is still feeling like a leisure activity, or whether it is affecting your mood, finances or everyday life. Possible warning signs include:
- Spending more time or money than you intended, or trying to win back losses by playing more.
- Feeling stressed about gambling, hiding it from others, borrowing money to play, or feeling uneasy when you cannot access games.
If any of these feel familiar, consider taking a break and speaking to someone you trust. You can also contact our support team to discuss account restrictions and available help.
Keeping gambling in balance
Set personal limits before you play and avoid making decisions in the heat of the moment. Make sure gambling does not interfere with your responsibilities or financial commitments, and do not play when you are under the influence of alcohol or other substances, as they can affect your judgement.
Making time for other activities and taking regular breaks can help you keep gaming in perspective.
Age and account protection
Top G Casino is for adults aged 18 and over. Age verification checks help us ensure that access is limited to people of legal gambling age.
Keep your account details private and take reasonable steps to prevent anyone under 18 from accessing your account or device. Parental control tools may help prevent minors from reaching gambling services.
Support and assistance
Asking for help is a positive step if gambling is becoming difficult to manage. In the UK, GamCare’s National Gambling Helpline can be reached on 0808 8020 133. You can also contact Top G Casino at [email protected] for help with account controls or restrictions.
We are committed to providing clear information and practical ways to support responsible play. If you have concerns, please reach out rather than trying to manage them alone.