Privacy Policy
About this Privacy Policy
At Top G Casino, we respect your privacy and take care with the personal information you share when using our services. This policy explains what information we collect, how we use and protect it, and the choices available to you. It applies when you visit topgcasino.co.uk, register an account or otherwise interact with our platform.
We handle personal information in line with applicable data protection requirements, including those relevant to people in the UK.
Information we collect
The information we collect depends on how you use Top G Casino. It may include:
- Identity and verification details: your name, date of birth and information needed to verify your identity.
- Contact details: your email address, telephone number and residential address.
- Account information: your username, password and security-related details.
- Financial information: payment methods and records of deposits, withdrawals and other transactions.
- Technical information: your IP address, device and browser details, and activity during your sessions.
We may collect this information when you create an account, make a transaction or use the platform.
How we use your information
We use personal information to set up and manage your account, verify your identity, process payments and provide platform features and customer support. We may also use it to personalise content, offers and promotions where you have given consent.
Information may be used to help protect the platform, prevent fraud, manage risk, monitor security and meet our legal and regulatory obligations.
Storage, security and retention
We store personal information on secure servers, with access restricted to authorised personnel. Our safeguards are designed to protect information from unauthorised access, alteration or disclosure and may include encryption, secure authentication and ongoing system monitoring.
We keep information only for as long as needed for operational, legal and contractual purposes.
When we share information
We may share relevant personal information with selected organisations where necessary to operate our services or meet legal requirements. These may include payment providers and financial institutions, technical and operational service partners, and regulatory authorities where disclosure is required by law.
We do not sell personal information or share it with third parties for their independent commercial use.
Your privacy rights
Depending on the circumstances and applicable law, you may ask us for access to the personal information we hold about you, request that inaccurate details are corrected, or ask for information to be deleted. You may also have the right to restrict or object to certain processing, or to request a copy of your information in a portable format where applicable. These rights may be subject to legal limitations.
To make a privacy request, contact us at [email protected]. We may need to verify your identity before responding.
Cookies and similar technologies
Top G Casino uses cookies and similar technologies to support platform functionality, understand how visitors use the site and tailor the browsing experience. You can manage cookies through your browser settings and, where available, the options provided on our platform. Disabling some cookies may affect how parts of the site work.
International data transfers
In some cases, personal information may be transferred to servers or service partners outside the UK or your jurisdiction. Where this happens, we take steps to ensure the transfer is carried out in accordance with applicable data protection requirements and that appropriate safeguards are in place.
Changes to this policy
We may update this Privacy Policy to reflect changes in legal requirements, our operations or technology. The current version will apply when you use our services. If you have questions about this policy or how Top G Casino handles personal information, email [email protected].